Sony Bravia S-Series KDL-40S5100 40-Inch 1080p LCD HDTV, Black |  | Brand: Sony
Category: CE
List Price: $799.99
Buy New: $627.42
as of 7/29/2010 22:15 PDT details
You Save: $172.57 (22%)
New (3) Used (1) from $627.42
Seller: Electronics Expo
Rating:  41 reviews
Sales Rank: 7510
Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: Yes
Display Size: 40
Clothing Size: 40 Inch
Size: 40 Inch
Shipping Weight (lbs): 37.1
Dimensions (in): 38.9 x 3.8 x 25.1
Warranty: 1 year warranty
MPN: KDL-40S5100
Model: KDL-40S5100
UPC: 027242753006
EAN: 0027242753006
ASIN: B001T9N0DA
Availability: Usually ships in 1-2 business days
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| Features:
| • | Full Hd 1080P Resolution And Stunning Contrast | | • | Features Advanced Contrast Enhancer (Ace) For An Impressive Dynamic Contrast Ratio Of 30,000:1 And Bravia Engine | | • | The Bravia S Series Kdl40S5100 Has 6 Hd Inputs Which Are Provided To Connect All Of Your Hd Devices | | • | Signal Compatibility is about 1080P | | • | Compatibility is Vesa (300 Mm X 300 Mm) |
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| Editorial Reviews:
Product Description
Your new KDL-26L5000 provides vivid 720p resolution for any kitchen, bedroom, or office setting. Loaded with three HDMI inputs, a PC input, and a USB input, your TV serves as a dynamic addition to your lifestyle. Streamline your HD components with BRAVIA Sync technology. Dynamic Backlight control adjusts overall image brightness to help your TV exceed ENERGY STAR® 3.0 standards.
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| Customer Reviews:
Showing reviews 1-5 of 41
 Sony = terrible customer service May 10, 2010
GT
I bought this TV just before Christmas 2009 and it has has not worked properly since day 1. First of all, The HDMI inputs didn't work all the time. Periodically when turning the TV on, there is a picture but no sound, or sound and no picture. Reseating the HDMI cable fixes it temporarily. The TV also pops loudly and reboots itself 3 or 4 times a week. Sony farms out repair to a local company and the local guy said Sony has had problems with direcTV DVR's. He called Sony and they authorized replacing the main board and power supply. This did fix the HDMI problems but not the loud popping and reboooting. Another repair call required replacement of the LCD panel. After waiting another 2 weeks for this, the replacement panel wouldn't even turn on so he had to put the old panel back in. Sony then said they would replace the TV and I'd be called within 3 days. This is when the real trouble started. I got a garbled message requesting I fax my original purchase receipt to a toll number in Florida. I couldn't make out the number and the rep left no call back. The next day, I had another garbled message but managed to get the phone number and some of my "reference number" out of the message. The next day I got a third call saying the information was incomplete - now they want the retailer's name and address even though the first 2 messages didn't ask for that. Again, no call back number was given. Sony's website doesn't list any toll free numbers, either, so I had to pay to talk to them. That's when I found out the Florida number just bouces to a call center in the Phillipines. Eventually, they got the information (that they already had) and called a week later, leaving another toll number for me to call. This time, they offered to sell me the latest Sony TV at a cost of 300 dollars more OR a refurbished TV. Considering I bought a NEW TV and it didn't work from the beginning, I wasn't too happy. Sony only offers new replacement within the first 30 days, even though any intermittent problem will NEVER be resolved within that time, so everybody gets a used one for replacement. The rep also flat out refused to give me a supervisor, anyone at corporate office or anyone other than him when I asked. Long story short, the "new" used TV arrived and broke within 1 day. The picture started out ok, then just got darker and darker until you couldn't see anything. I'm still waiting for the third one. I know all electronics support is pretty bad these days, but I expecteed a lot more from a company of Sony's size and wealth.
 prices went down some April 24, 2010
Samira R. Glass (east chicago, indiana United States)
For I don't know how many years I have been buying sony products and they never let me down not one time still a great buy if you are on a budget
Junk April 20, 2010
Cliff Lefevers (Alpharetta, GA)
This is the 2nd Sony I've purchased. I guess I can be criticizd for making a mistake twice, as the other Sony we had went completely out after 3 years. Worked fine for about 13 months, then approximately 1/5th of the screen started going out and it's now just a black band along the right side. Repair man is on the way - again. I won't buy another Sony TV and I can't recommend any Sony.
I will never buy another Sony Product March 9, 2010
Unhappy Camper (Oklahoma)
1 out of 7 found this review helpful
We literally bought four (4) of these pieces of junk starting Super Bowl Sunday, Feb. 7, 2010 through Feb. 28, 2010. Each one had issues within 2-5 days. We took all four (4) back based upon the advice of Sony Technicians, and I tried to call Sony to seek help. I spent a total of 4 1/2 hours over 5 days on the phone, mostly on hold, waiting to talk to a person. I finally was told "that is beyond our control, you need to talk to someone in Customer Relations." FYI, if you try to call Customer Relations at 1-239-768-7547, which by the way is the number that is listed on Sony's web-site, the first thing you will notice is it is a "long distance call." The second thing you will notice is you will be on hold for a minimum of 30 minutes waiting to talk to someone. The third thing you will find is that you aren't calling Sony Customer Relations at all.
You are calling Product Support, who will ask you dozens of the same question, until you have wasted more of your day and money on the long distance call. Only after you get so angry you are ready to spit nails do they say "you need to talk to someone in Sony Customer Relations." Then the fun really begins as Sony Customer Relations is only open on Monday through Friday. On top of that they are never available, and you will be on hold for another 30 or more minutes. Someone may finally get on the line, but each time in my case it was the person I just talked to and they suggested I call back the next day. When I refused they said the Customer Relations Staff was very busy, and could not get to my call. Geez, I wonder why? Could it be because their products are junk?
See the pattern here? And, after your blood pressure is sky high, then you will have a person come on the phone and tell you that "Sony does not compensation Customers for time and inconvenience." Anyone else see the problem here? The sad part is we were willing to try the new Sony KDL40 EX400, but we asked Sony to send us a $40.00 set of the Sony HDMI cables for our tv at no charge, as they are unavailable at the stores in our areas. Sony was only willing to allow us to "buy the cables from them." Apparently they do not care about their Customers. I told them that I no longer buy Sony, and I will make sure no one else makes the same mistake. They kept apologizing, but not one person was willing to step up and do something to fix the problems "they" caused.
This company isn't the Sony you and I grew up with. They are a joke, their products are junk and their Customer Service is the worst I have ever experienced.
cracking static sounds on TV speakers February 5, 2010
J. Siu (san francisco, CA)
I love this TV. The pictures are beautiful!! The sound is great too, except that I, and others could hear loud static sounds from the speakers when the volume is turned up to about 30ish. You don't hear this in all movies or programs. I believe it may be base related. But it totally just ruins the mood whenever you are watching action movies... please read up reviews on the 32" Sony Bravia, this item also has very poor sound reviewS. I know so because I was considering a 32" Sony as well. Hey, maybe I just got a lemon. Good luck!
Showing reviews 1-5 of 41
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